FAQs

We hope to answer all your questions here…

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How long is the tenancy for? All tenancies are for 12 months duration
When does the tenancy start and finish? The tenancy commences on the 1st July and runs until 30th June
Is rent paid over the summer period? Yes, tenancies are for 52 weeks
Is there any rent reduction over the summer? Full rent is payable from the first day of the tenancy
Who pays the utility bills? Tenants are responsible for all utility bills (electricity, gas and water)
How much are utility bills in total? Utility bills amount to roughly £25 per month per tenant
Is there a water meter? No. It is better value to pay a set rateable charge
Is broadband included? No
Are students liable for Council Tax? No. Registered students are exempt from Council Tax
How is insurance arranged? Tenants should take out possessions insurance
How and when is rent paid? By direct debit on the 1st of the month. The first rental payment for July is made on the 1st of July and then on the 1st of every month, up to the 1st June

What furniture is included? All furniture is included
Are double beds provided? All bedrooms are furnished with double beds
Is there a communal sitting room? All A&P Properties houses have communal sitting rooms
What domestic appliances are included? Washing machine and vacuum cleaner
Can i repaint my room? No. All maintenance is undertaken by A&P Properties

Are front and external doors fitted with deadlocks? Yes. All deadlocks are Fire Officer approved
Are the bedroom doors fitted with locks? Yes. All the bedroom doors are fitted with security locks
Are there smoke detectors in the property? All properties have a mains connected smoke detection system

How is the property maintenance organised? Maintenance is arranged via the A&P Properties team
Who undertakes property maintenance? A&P PROPERTIES looks after all maintenance
Who pays for property maintenance? All maintenance is paid for by A&P Properties
How quickly are things attended to? Tradesmen usually attend properties on the same day, or within a 48 hour period
Are there valid safety guarantees? All relevant gas safety, electrical and HMO certificates are supplied
Who is responsible for the garden? A&P Properties rent includes the services of a gardener all year round

When can we read the contract? Upon request the office will email you a copy of the contract
Is it possible to have the contract verified? Contracts can be verified by your University Accommodation Office
When do we sign the contract? As soon as you decide on your house
Is it possible to reserve a house? It is possible to make a reservation payment of £100 per tenant
Is this payment credited to the deposit? Yes. It is non-returnable if you renege, but otherwise forms part of your deposit
Do we all need to sign together? It is helpful to sign as a group, but not essential
What do we bring to the contract signing? 1)Cheque for the deposit 2)Bank details for the rent

When is the deposit paid? At the signing of the tenancy agreement
How is the deposit paid? By cheque or by cash
How much is the deposit? The deposit is for one month’s rent
Is this deposit protected? Yes. Deposits are registered with a government approved scheme
When do we receive our deposits back? The lead tenant will receive the house deposit once the tenancy has ended
Is there an agency fee? No fees
How is the rent paid? By monthly Direct Debit on the 1st day of every month from one joint account
When does the payment of rent commence? The first rental payment for July is made on the 1st of every month

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